Bathroom renovations
Full bathroom refits and layout changes — first fix pipework through to the last seal of silicone.
- Full and partial refits
- Moving soil and waste runs
- Showers, baths and basins
- Wet room pipework
Lancaster · Morecambe · Heysham
Local plumbers you can actually get hold of.
Mark and Ste handle bathrooms, heating, kitchens and everyday repairs across the Lancaster district. Straight answers, honest pricing, and a job left tidy.
- No call-out charge locally
- Priced before we start
- Floors covered, mess taken away
- Two plumbers, not a call centre
What we do
Plumbing and heating work, start to finish
Planned projects and the unplanned ones. If it carries water or heat, it is probably on this list — and if it is not, ask anyway.
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Underfloor heating
Wet underfloor heating designed, laid and balanced for bathrooms, kitchens and extensions.
- Manifold install and balancing
- Retrofit and new build
- Zone and thermostat wiring
- Screed and overlay systems
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Radiators & heating
Radiator upgrades, repositioning and heating system work that gets rooms warm without guesswork.
- Swaps and repositioning
- TRVs and lockshield valves
- Power flushing and balancing
- Towel rails and column rads
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Kitchen plumbing
Sinks, taps, wastes and appliance connections — plumbed in properly so nothing weeps behind the units.
- Sink and tap installation
- Dishwasher and washer feeds
- Waste and trap alterations
- Boiling water taps
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Repairs & leaks
The everyday things: drips, running overflows, blocked wastes, seized valves and tired fittings.
- Leak tracing and repair
- Blocked sinks and showers
- Cistern and overflow faults
- Stopcocks and isolators
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Landlord & maintenance
Ongoing plumbing maintenance for landlords, letting agents and holiday lets across the district.
- Between-tenancy checks
- Planned repair visits
- Void property work
- Written job summaries
How it works
Three steps, no surprises
Most people have been let down by a trade at some point. This is how we try not to be that story.
- 01
Tell us what is happening
Call or email with the job, the property area, and a photo if you have one. For a leak, tell us what changed and when.
- 02
A straight answer on scope
We say what the job actually involves, what it does not, and roughly what it costs — before anyone lifts a floorboard.
- 03
Booked in and done tidy
We turn up when we said, protect the floors, test the work with you, and take the mess away with us.
Who you are dealing with
Two plumbers, one phone number
Hope & Hayes is Mark and Ste. There is no office, no dispatcher and no subcontractor you have never spoken to turning up on the day. You get one of us on the phone, and one of us at the door.
We work almost entirely on repeat customers and word of mouth around Lancaster, which is a decent incentive to leave a job right. That means explaining what we found, pricing it before we start, and not disappearing halfway through to chase a bigger job.
- Gas Safe registered
- No. 000000
- Public liability cover
- £2m
- Trading since
- 20XX
When we work
- Monday to Friday
- 8:00am – 6:00pm
- Saturday
- 9:00am – 1:00pm
- Sunday
- Emergencies only
Water pouring in right now?
Turn the stopcock off first — usually under the kitchen sink — then ring rather than email. We pick up the phone quicker than the inbox.
07000 000 000Where we work
Covering Lancaster and the villages around it
Staying local is deliberate. It keeps travel time down, means we can get back out to you if something needs a second look, and it is why we can do same-day calls at all.
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Lancaster
City centre, Bowerham, Scotforth, Ridge
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Morecambe
Bare, Torrisholme, West End
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Heysham
Higher and Lower Heysham, Middleton
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Galgate
Ellel, Bailrigg, Conder Green
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Caton
Brookhouse, Halton, Claughton
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Carnforth
Bolton-le-Sands, Warton, Silverdale
Just outside the list? Ring 01524 000 000 and ask — we will give you a straight yes or no.
Common questions
The things people ask first
If yours is not here, it is not a daft question — just ask.
Which areas do you cover?
We work across Lancaster, Morecambe, Heysham, Galgate, Caton, Carnforth and the surrounding villages. If you are just outside that, ring us — if we cannot get to you we will usually know someone who can.
Do you charge a call-out fee?
No separate call-out charge for jobs inside our normal area. You are quoted for the work itself, and we tell you the rate before we book anything in.
How quickly can you come out for a leak?
Active leaks and no-heating calls get priority and we aim to be with you the same day or the next working day. If water is running and you cannot stop it, turn off the stopcock first, then call rather than email.
Can you handle a whole bathroom, or only the plumbing?
We take on full bathroom renovations including the pipework, fitting and finish. Where a job needs a tiler, plasterer or electrician we bring in trades we already work with rather than leaving you to chase them.
Do you work with landlords and holiday lets?
Yes. We do between-tenancy checks, planned maintenance visits and reactive repairs, and we can send a short written summary of what was done for your records.
Are you insured?
Yes — we carry public liability cover, and gas work is carried out under our Gas Safe registration. Happy to send the paperwork over before we start.
Get in touch
Tell us what needs doing
Ring for anything urgent, email for everything else. Either way you are speaking to Mark or Ste, not a booking system.
Out of hours, try the mobile: 07000 000 000
Worth mentioning when you get in touch
- What the job is, or what has gone wrong
- Which town or area the property is in
- A photo of the pipework, boiler or leak
- When suits you for a call back
It is not a test — send what you have and we will ask if we need more.